Resume

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Tools Used

  • HTML and mobile-friendly CSS
  • Vanilla JavaScript
  • Node.js with Express and EJS
  • Nodemailer
  • Debian Linux
  • NGINX
  • Let's Encrypt / Certbot
  • Digital Ocean
  • WordPress
  • FileZilla
  • Adobe Creative Suite
  • Sublime Text
  • Oracle VirtualBox
  • Atlassian: Jira, Confluence
  • Slack

Online Education

Udemy

  • In Progress (70% complete):
  • The Web Developer Bootcamp

Codecademy

  • Learn HTML
  • Learn CSS
  • Learn JavaScript
  • Make a Website

Degree & Certs

Bachelor of Fine Arts in Illustration

  • California State University
  • Long Beach
  • GPA: 3.8, 2007

CompTIA Network+

  • Exam N10-006
  • July 2017

CompTIA A+

  • Exam 220-901 & 220-902
  • July 2016

Development & Design Experience

Custom Website: Sweet Via Patisserie & Sweetique (2017)

www.sweetviapatisserie.com

Responsive / mobile friendly website for a local pastry business. Custom built HTML, CSS, and vanilla JavaScript on Node.js with Express, EJS, and Nodemailer. Served by NGINX and running off of Debian Linux.

Android App Beta Testing (2017)

For Phone.com, a VoIP Service Provider

Worked through test cases to locate bugs, issues, and UX improvements. Marked up screenshots from the app and took screen capture videos with narration as appropriate to explain the more elusive issues.

WordPress Website for Aya Saravia (2016)

www.ayasaravia.com

Portfolio website with a modified WordPress theme for a local pastry chef.

Website for J.M.M. Nuanez (2015)

www.jmmnuanez.com

Simple splash page website for a local writer written with HTML and CSS.

World Hunger Relief, Inc. (2012-2013)

Updated existing WordPress website by building a proper child theme and reworking HTML and CSS to improve the design. Created a demo subdomain to facilitate website management and updates.

Web & Graphic Design, Bug Tracking (2008-2009, 2011-2012)

For GreekBill, Inc. and MemberPlanet in Torrance, California

Working primarily in Adobe Illustrator, redesigned the website to improve user experience. Wrote functional documentation, provided bug tracking, and performed cross-browser testing. Created marketing materials.

Personal Portfolio Website (2007-Present)

www.jamesnuanez.com

From exporting a sliced up Photoshop file as HTML and uploading it via drag-and-drop to cPanel, to custom HTML, CSS, and JavaScript built on Node.js and uploaded via SSH to a VPS, this website has been my playground for a decade.

Other Experience

Tier 1 Technical & Customer Support Rep (Jan 2017-Present)

At Phone.com, a VoIP service provider

Account and device setup and troubleshooting via ticket (Jira), LiveChat, and phone. Provisioned IP phones, installed and configured softphones, mobile app setup, computer and network troubleshooting.

Volunteer Tech Support and Help Desk (2016-2017)

At the Vista Branch of the San Diego County Library

Provide patrons with tech support and troubleshooting on personal laptops, tablets, cell phones, e-readers, and other devices.

Teaching English as a Foreign Language (2013-2015)

At Guhak Elementary School in Busan, South Korea

Taught in conjunction with Korean teachers. Used technology in the classroom, including PowerPoint presentations, Android tablets, smart phones, and live video streaming.

Workshop Instructor (2010-2012)

At UCSD’s San Diego Supercomputer Center & UCSD Extension

Taught workshops to elementary, middle, and high school students on MIT’s Scratch (visual programming for kids), Photoshop, Illustrator, 3D animation, and video game map creation.